Returns & Exchanges

At Seldens Designer Home Furnishings, we strive to ensure your complete satisfaction with every purchase; however, due to the custom nature of our high-end furniture, specific guidelines apply to returns and cancellations. Please review our policy carefully to understand the options available for your designer pieces.

Return Process

• 1.
  Contact Your Designer

  Reach out to your dedicated Seldens design consultant within 48 hours of delivery to discuss any concerns or discrepancies with your order.

• 2.
  Verify Eligibility

  Our team will review your items to ensure they are in original condition; please note that custom orders and 'as-is' floor samples are generally non-returnable.

• 3.
  Schedule a Pickup

  Once a return is authorized, our white-glove logistics team will coordinate a time to safely collect the furniture from your home to prevent damage.

• 4.
  Processing and Credits

  After a thorough inspection of the returned merchandise at our warehouse, a refund or store credit will be issued, minus any applicable restocking or delivery fees.